10th SHKP Malls ‘Serving with Heart’ Customer Care Ambassador Election
Points to note:
- Voting period is valid from 13 November 2017 to 14 January 2018. One voter is eligible to cast one vote at the same mall. Voter casting more than one vote at the same mall will be disqualified for the lucky draw and all votes casted will be treated as invalid.
- Each voter can cast one vote for each of the 20 designated SHKP Malls, but each person can only win one prize for the entire promotional period.
- All votes from voting tickets and online voting will be counted in the same pool. A total of 11 winners will be drawn from the pool to win HK$10,000 travel coupon (1 winner) and HK$1,000 SHKP Mall Gift Certificate (10 winners). For voters who cast the vote online can stand a chance to win a Special Prize which every 200th voter (thus, 200th, 400th, 600th, etc……) can get HK$100 SHKP Mall Gift Certificate.
- Sequence of online votes is subject to the submission time. SMS notification will be sent to winners of Special Prize instantly. Winners must present the SMS notification within the valid period as stated in the SMS at the mall where they casted the vote to claim the prize.
- The election result will be announced on April 2018. Please refer to in-mall notice for details. The lucky draw results will be announced in Sing Tao Daily and The Standard on 12 March 2018. All winners of lucky draw will be notified individually by the contact number provided within 1 month after the lucky draw result announcement. If the winners cannot be contacted, they will forfeit the right to receive the prize.
- Winners need to claim the prize from the Customer Care Centre of the mall where they casted the vote. Terms & Conditions of SHKP Mall Gift Certificate shall apply.
- All prizes are not exchangeable for cash or other gifts, and are non-returnable.
- Personal information provided by the voters will only be used for lucky draw purpose. It will be kept strictly confidential and will not be used in other programs without consent. All information will be destroyed within 3 months after the lucky draw.
- All staffs from participating malls, malls’ vendors and salespersons of malls’ tenants are not eligible to participate in this election and lucky draw.
- In case of any dispute, Sun Hung Kai Real Estate Agency Limited and all participating malls reserve the right of final decision.